Selected case studies
Transforming a rigid subscription into a flexible commerce platform
kenckoProduct Strategy+13% conversion
Defining product direction and design foundations for a hiring platform
Kizuna0→1 ProductSystems Thinking
Leading product internationalization to unlock new markets
kenckoUser ResearchGrowth Strategy
Shaping the loyalty experience for Farfetch's highest-value customers
FarfetchExperience DesignEnterprise Scale